Last updated on 30, September 2007.
Please note that the practices of Devoto Limited, its affiliates,
and agents ("Litehouse Hosting"), with respect to data collected
and used by Litehouse Hosting in connection with this website
and all other Litehouse Hosting services such as email SMTP/POP3/IMAP,
of Devoto Limited and its affiliates with links to this policy
(collectively, the “Site”) and Litehouse Hosting products and
services available or enabled via the Site (“Products and Services”),
are governed by this online privacy policy (“Privacy Policy”)
as amended from time to time, and not the privacy policy in effect
at the time the data was collected. Please regularly review our
Privacy Policy. If you have objections to the Privacy Policy,
you should immediately discontinue use of the Site and the Products
and Services enabled by the Site and follow the procedure described
in the section entitled "Updating your personal information and
privacy preferences". This Privacy Policy does not govern privacy
practices associated with offline activities, websites other than
the Site, or Products and Services not available or enabled via
the Site, except as expressly set forth in the section entitled
"Data not collected on this Site." Notwithstanding the foregoing,
to the extent that any terms of the Privacy Policy conflict with
the terms of an existing written (including electronic) agreement
between you and Litehouse Hosting regarding the use of specific
areas of the Site or specific Products and Services (including
Product and Service specific licenses, terms of use, or privacy
disclosures) (collectively, “Product Agreements”), the terms of
the Product Agreements shall govern.
Litehouse Hosting encourages use of encrypted connections to Litehouse
Hosting internet services such as SMTP/POP3/IMAP/HTTP via Secure
Sockets Layer.
Litehouse Hosting adheres to all New Zealand Electronic Communications
Act’s and Privacy Act 1993 principles as set forth by the Government
of New Zealand regarding the collection, use, and retention of
personal information covered by the Privacy Policy for registered
New Zealand companies.
The Site and the Products and Services are intended for adult
audiences, and Litehouse Hosting does not knowingly collect any
personal information from anyone under 18 years of age.
Changes in Privacy Policy
All personal information ("personal information" is defined as
any information that identifies or can be used to identify the
person to whom such information pertains) that we collect and
maintain will be subject to this Privacy Policy, as amended from
time to time. Litehouse Hosting may change the Privacy Policy
from time to time at its sole discretion and will provide notice
of changes in the Privacy Policy via email to clients designated
email address and via fax communication where fax correspondence
has been explicatively requested. If as the result of such changes
you want to alter the ways in which Litehouse Hosting is allowed
to use your personal information, you can do so by following the
procedure described in the section entitled “Updating your personal
information and privacy preferences.” You will be deemed to have
been made aware of, and will be subject to, the changes to the
Privacy Policy after such notice has been posted with the following
exception: if at the time you provide personal information to
Litehouse Hosting you limit how such information will be used
to communicate with you, either by Litehouse Hosting or by third
parties, Litehouse Hosting will not change your preference in
this regard without your express consent. However, if Litehouse
Hosting sells assets (or the assets of a division or subsidiary)
to another entity, or Litehouse Hosting (or a division or subsidiary)
is acquired by or merged with another entity, you agree that Litehouse
Hosting may provide to such entity customer information that is
related to that part of our business that was sold to or merged
with the other entity without obtaining your further consent,
but Litehouse Hosting will provide notice of such asset sales,
acquisitions, or mergers on this Site.
Entities collecting personal information
Personal information on this Site is collected on behalf of Litehouse
Hosting by Devoto Limited, who is responsible for this site. Devoto
Limited’s address is PO BOX 68020, Newton, Auckland 1145, and
its telephone number is +64 9 5782085.
The Site contains links to other sites at which personal information
is collected. In such instances, unless expressly provided to
the contrary, the collection and use of your personal information
will be governed by the privacy policy applicable to that site.
That privacy policy should identify the entity that is collecting
your personal information.
Updating your personal information and privacy preferences
You have the right to access and correct your personal information
and privacy preferences at any time. With respect to Registration
Information (as defined in the section entitled "Protection of
your personal information"), this may be accomplished by email,
telephone or fax request, where you can request a copy of all
personal information stored, and request changes to your personal
information. You may also access and correct your personal information
and privacy preferences (such as whether you wish to receive network/service
notifications) by writing Litehouse Hosting at:
Devoto Limited
Attn: Change of Address/Privacy
P.O. Box 68020
Newton
Auckland 1145
New Zealand
Please include your name, address, contact telephone number, and/or
e-mail address when you contact us. No specific form is required
to be completed to notify Litehouse Hosting of changes to your
address or privacy preferences as Litehouse Hosting verifies all
change of detail requests for the protection of the client.
Personal information submitted through this Site or in connection
with the Products and Services that is not Registration Information
is not accessible online. To access and/or correct such information
and privacy preferences, you may write Litehouse Hosting at:
Devoto Limited
P.O. Box 68020
Newton
Auckland 1145
New Zealand
All users may also email: privacy@litehouse.co.nz
In your correspondence, please indicate with as much detail as
possible the location on this Site or otherwise where you provided
your personal information. You may expect a response within 7
days. For information submitted in connection with Products and
Services, you may also follow instructions included or referenced
within such Product and Service to access or correct the information.
Collection of personal information
As a visitor to this Site, you can engage in many activities without
providing any personal information. In connection with other activities,
such as utilizing online or hosted Products and Services, Litehouse
Hosting may ask you to provide certain information about yourself
by filling out and submitting a form. It is optional for you to
engage in these activities. If you elect to engage in these activities,
however, Litehouse Hosting may ask that you provide personal information,
such as your first and last name, mailing address (including ZIP
code), country of residence, e-mail address, employer, job title
and department, telephone and facsimile numbers, and other personal
information. When ordering Products and Services via the Site,
you may be asked to authorise the passing on your personal details
to a suitable credit-checking organisation to ensure your credit
status. Depending upon the activity, some of the information that
we ask you to provide is identified as mandatory and some as voluntary.
If you do not provide the mandatory data with respect to a particular
activity, you will not be able to engage in that activity. Similarly,
if you wish to delete your information (pursuant to the mechanism
set forth in “Updating your personal information and privacy preferences”)
that is mandatory, you will no longer be able to engage in a particular
activity.
When you use the Site and the Products and Services, Litehouse
Hosting may also collect certain information about your computer
to facilitate and evaluate your use of the Site and the Products
and Services. For example, we may log environmental variables,
such as browser type, operating system, CPU speed, referring or
exit web-pages, and the Internet Protocol (IP) address of your
computer. Litehouse Hosting also uses such information to measure
traffic patterns on the Site and usage of the Products and Services.
We do not match such information with any other information held
by Litehouse Hosting unless we have your consent or upon request
by an authorised New Zealand Police Sergeant or Detective’s Office.
By using this Site and the Products and Services, you agree and
acknowledge that personal information collected through the Site
or in connection with the Products and Services may be transferred
across national boundaries and stored and processed in any of
the countries around the world in which Litehouse Hosting maintains
offices. You also acknowledge that in certain countries or with
respect to certain activities, the collection, transfer, storage,
and processing of your information may be undertaken by trusted
third parties. Such third parties are bound by contract with Litehouse
Hosting not to use your personal information for their own purposes
or provide it to any third parties. One instance where this could
occur is in conjunction with framed pages in which the URL for
the pages is not visible, and the pages are hosted for Litehouse
Hosting by such third parties. The pages may be hosted by a third
party vendor, but appear to be Litehouse Hosting pages and are
governed by the Litehouse Hosting privacy policy.
How your personal information is used
Litehouse Hosting collects your information in order to record,
support and facilitate your participation in the activities you
select. If you subscribe to or register for Products and Services,
for example, the information is used to register your rights,
if any, to technical support or other benefits that may be made
available to registered users. Your personal information is also
used to track customer preferences and keep you informed about
product upgrades, and other products and services of Litehouse
Hosting unless you have opted not to receive such communications
or such communications are prohibited by law.
Litehouse Hosting may collect information about the use of the
Products and Services and the Site, such as the number of connections,
types of Services used, how many users we receive daily, and the
IP/Internet address of your computer. This information is collected
in aggregate form, without identifying any user individually.
Litehouse Hosting may use this aggregate, non-identifying statistical
data for improving the Site and the Products and Services, providing
more relevant experiences to our customers and for statistical
analysis.
Certain Products and Services may require you to use the most
current version of such Product and Service or are offered in
conjunction with other Products and Services, which you may or
may not have already downloaded. The Product and Service may automatically
check to determine if you are using the most current version or
have other Products and Services and through e-mail messages,
pop-up boxes or similar mechanisms inform you if need to upgrade
in order to use the Product and Service you have requested. During
this process, an IP address identifying your computer and the
Product and Service version may be sent to a Web server, but system
profile information is not transmitted nor are cookies used to
store information.
Your choices with respect to personal information
Litehouse Hosting recognizes and appreciates the importance of
responsible use of information collected on the Site and in connection
with the Products and Services. Litehouse Hosting will respect
your legal rights regarding access to and correction and deletion
of your personal information. Litehouse Hosting may communicate
information to you regarding products, services, and special offers
available from Litehouse Hosting unless you have opted not to
receive such communications or such communications are prohibited
by law, although we may find it necessary to continue to communicate
with you regarding your use of the Site and the Products and Services.
Except in the particular circumstances described in this Privacy
Policy, Litehouse Hosting will not provide your name to other
companies or organizations without your consent.
There are other instances in which Litehouse Hosting may divulge
your personal information, such as where required by law, regulation,
or litigation. We may also disclose information about you if we
determine that such disclosure should be made for reasons of national
security, law enforcement, or other issues of public importance.
Protection of your personal information
The personal information that you provide in connection with registering
yourself as a user of the Site or of the Products and Services
is classified as Registration Information. Registration Information
is protected in several ways. Access by you to your Registration
Information is available through contacting Litehouse Hostng as
set forth in section Updating your personal information and privacy
preferences. Personal information that you provide that does not
constitute Registration Information also resides on secure servers
and is accessible only to selected Litehouse Hosting personnel
and contractors via password. Since this information is not accessible
online by you, you will not be asked to select a password in order
to view or modify such information.
Please note that any information you post to a public bulletin
board, blog or chat room, is available to all persons accessing
that location if you have enabled your email address to be visible
on the website hosted on a Litehouse Hosting account, and your
e-mail address may also be posted on these venues. The information
you share, including your email address, would then be available
to all persons accessing these venues, and such information may
be read, collected or used by others for any purpose, including
sending you unsolicited messages. Litehouse Hosting is not responsible
for any information you elect to submit in these venues or the
use of such information. In addition, you should be aware that
the Forums offer a service in which subscribers are e-mailed a
copy of all messages posted to the Forums on a particular topic.
Consequently, if you post a message to the Forums, your e-mail
address will be sent to those subscribers who have indicated an
interest in the topic of your message.
Tracking, use of cookies, web beacons and similar devices
In order to improve our Products and Services and the Site and
provide more convenient, relevant experiences to our customers,
we and our vendors may use "cookies", “web beacons”, and similar
devices to track your activities. A cookie is small amount of
data that is transferred to your browser by a web server and can
only be read by the server that gave it to you. It functions as
your identification card and enables Litehouse Hosting to record
your passwords, purchases, and preferences. It cannot be executed
as code or deliver viruses. A web beacon is a small transparent
gif image that is embedded in an HTML page or email used to track
when the page or email has been viewed. A similar device may be
used by which a Product and Service may send data to a server
when a set of user-initiated events occur such as the “Add to
Cart” button is clicked. This device is similar to a cookie in
that it tracks your visit and the data can only be read by the
server that receives the data. It is different than a cookie in
that it is not browser-based, may not function as an identification
card, and does not store any data on your computer.
While Litehouse Hosting uses cookies and similar devices to track
your use of the Site and the Products and Services, such as the
number of connections, types of Products and Services used and
downloaded, how many users we receive daily, and our web servers
automatically log the IP/Internet address of your computer, Litehouse
Hosting does not generally use this information to identify you
personally. However, if you expressly provide consent for the
Site or the Product and Service to "remember" the unique identifier
that you select when you register for various activities on the
Site or the Products and Services, that unique identifier will
be stored on a cookie on your computer and that unique identifier
will be linked to your Registration Information. As a result,
your navigation path around the Site and the Products and Services
will be tracked.
Some Products and Services allow the tracking of access to or
use of Products and Services by users, as opposed to Litehouse
Hosting. For example, certain Products and Services allow document
authors to restrict access to documents, track access to or use
of those documents, or involve communications and transmission
of data over the Internet to verify the authenticity of documents,
authors and recipients. In many cases, this type of tracking will
be obvious to you as a user of the Products and Services, and
in others, the software and services license or terms of use,
pop-up boxes, or email messages will inform you of these features
and your options, such as disabling options.
Most browsers are initially set to accept cookies, and most Products
and Services that include similar devices are typically initially
activated to collect data. You can set your browser to notify
you when you receive a cookie, giving you the chance to decide
whether or not to accept it. (For some web pages that require
an authorization, cookies are not optional. Users choosing not
to accept cookies or similar devices may possibly not be able
to access certain pages or the related Products and Services).
Privacy complaints
Litehouse Hosting takes its users' privacy concerns seriously.
If you believe that Litehouse Hosting has not complied with this
Privacy Policy with respect to your personal information, you
may write to the Litehouse Hosting Privacy Officer at the following
address:
Devoto Limited
Privacy Officer/Customer Information
PO BOX 68020
Newton,
Auckland 1145
New Zealand
Email: privacy@litehouse.co.nz
In your letter, please describe in as much detail as possible
the ways in which you believe that the Privacy Policy has not
been complied with. Details such as IP address, Sender, Date &
Time, etc is necessary to investigate the breach of privacy. We
can investigate your complaint promptly when this information
is provided.
If you provide Litehouse Hosting with inconsistent privacy preferences,
Litehouse Hosting will endeavor to update your privacy preferences
in a timely and accurate manner.
Also, please note that Litehouse Hosting is not responsible for
the content or privacy practices of non-Litehouse Hosting websites
to which this Site or any other Litehouse Hosting website may
link to. You should review the privacy policy of such sites before
using such sites.
